Privacy Policy

Go 5tudio (operator: TMF; “we”, “us” or “our”) establishes this Privacy Policy for the handling of personal data and other user information on the Go 5tudio website (the “Site”).

1. Our principles

We comply with Japan’s Act on the Protection of Personal Information and other applicable laws and guidelines. We collect, use and manage personal data appropriately and take reasonable measures to protect it.

2. Information we collect

Enquiries and consultations

• Name, company or organization, department and job title
• Email address and telephone number
• Details of enquiries, consultations and quotation requests
• Documents, files and other information you provide

Contracts and project delivery

• Information required for contracts, orders, invoicing and payment
• Information required to manage and deliver projects and services
• Communications and meeting records

Use of the Site

• IP address, cookies and similar identifiers
• Device, operating system and browser information
• Pages viewed, usage history, access times and referring URLs

3. Purposes of use

• Responding to enquiries, consultations and quotation requests
• Proposing, contracting, delivering, managing and completing services
• Providing support and important service communications
• Billing, payment and accounting administration
• Improving the Site, services, usability and security
• Measuring usage and evaluating content and marketing effectiveness
• Preventing fraud, abuse, spam and other prohibited activity
• Complying with legal obligations and resolving disputes

4. Legal basis and consent

Where required, we process information based on consent. We may also process it as necessary to respond to a request, perform a contract, comply with law, protect rights and safety, or pursue legitimate business interests while respecting users’ rights.

5. Provision to third parties

We do not provide personal data to third parties without consent, except where permitted or required by law. This does not include service providers acting on our instructions, business succession, or jointly used data notified in accordance with applicable law.

6. Service providers and international processing

We may entrust hosting, email, analytics, accounting, payment, storage and other operations to carefully selected providers. Data may be processed outside Japan. In such cases, we review applicable safeguards and exercise appropriate oversight.

7. Cookies and analytics

The Site may use cookies and similar technologies to operate features, remember settings, understand traffic and improve performance. You may restrict cookies in your browser, although some features may then be unavailable. Information collected by external tools is also governed by their providers’ policies.

8. Security and retention

We take reasonable organizational and technical measures against unauthorized access, loss, alteration and leakage. We retain data only for as long as reasonably necessary for the purposes above, contractual requirements, dispute handling and legal retention periods, then delete or anonymize it appropriately.

9. Your requests

Subject to applicable law, you may request notice of purpose, disclosure, correction, suspension of use, deletion, or cessation of third-party provision. We may verify your identity and may decline a request where permitted by law.

10. Children’s data

If a minor provides personal data, consent from a parent or legal guardian should be obtained where required by law.

11. External websites

We are not responsible for how third-party websites or services linked from the Site handle information. Please review their respective privacy policies.

12. Changes to this policy

We may revise this policy in response to changes in law, services or operations. Material changes will be announced on the Site through an appropriate method.

13. Language

This English version is provided for convenience. If it differs from or is interpreted inconsistently with the Japanese version, the Japanese version prevails, unless otherwise agreed in an individual contract.

14. Contact

Operator: Go 5tudio
Responsible operator: TMF
Contact: Contact form or work@gostudio.jp
Established: July 13, 2026